IT Support Specialist Jobs | GA Telesis Jobs Fort Lauderdale

GA Telesis is a global leader providing integrated solutions to the aviation and aerospace industries. We serve over 3,000 customers, including airlines, original equipment manufacturers, maintenance, repair, and overhaul (MRO) providers, and suppliers worldwide, with 31 leasing, sales, distribution, and MRO operations in 19 countries. At GA Telesis, our core business is integrated aviation solutions, and our mission is customer success.

Reporting to the System Administrator, the Information Technology team is looking for a IT Support Specialist who takes initiative and is eager to learn new things. Along with the team, this position supports the company and its employees in the efficient, safe and productive use technology in support of business goals. This positions allows for a career path in administration or development.

• Installs or assists service personnel in installation of hardware and peripheral components, such as monitors, keyboards, printers, and disk drives on user’s premises.
• Loads specified software packages, such as operating systems, word processing, or spreadsheet programs into computer.
• Enters commands and observes system functions to verify correct system operation.
• Instructs users in use of equipment, software, and manuals.
• Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
• Coordinates activities with help desk, network services, or other information systems groups.
• Refers major hardware problems to service personnel for correction.

• 1-2 years of related experience
• Experience with Office 365 and maintenance of Microsoft Windows
• Education: Bachelor’s degree, or combination of school and experience
• Experience with Quantum ERP is a plus